International shipping is free for orders of $500 or more.

GUIDE

Product Packaging

HIROCOLEDGE STORE is seriously intent on addressing environmental issues. As a result, simple packaging is used for the products.
If the purchased products need to be gift wrapped, please indicate this in the remarks column, and the relevant products will be wrapped separately. For regular purchases, the products will be placed in a single package.

Points to Note regarding Handling

Click here for the points to note regarding handling.

Specified Commercial Transactions

Click here for details.

Order and Delivery Date

Shipping in Japan

The ordered items will be shipped within three days from the order date using Yamato Transport’s delivery service. Please contact us for rush orders.

Shipping overseas

The ordered items will be shipped within seven days from the order date using Yamato Transport’s international delivery service. It is not possible to specify a delivery date. Shipping may become impossible without prior notice due to the circumstances in each country. The number of days required for shipping will vary depending on the weather, customs clearance process, and other reasons.

Gift-Wrapping

We offer simple gift-wrapping free of charge. To request gift-wrapping, please give us the details (for example, gift-wrap the ordered products separately or gift-wrap all of the products in one package) in the “Other requests” column in “STEP 2: Choose Payment Method/Delivery Time” during the order process.